Bluu Reviews

Bluu has an overall rating of 1.9 based on 21 reviews. Customer feedback on Bluu is mixed.

1.9/5.0

21 reviews

5 Stars

1

4 Stars

0

3 Stars

3

2 Stars

9

1 Star

8

All Bluu Reviews (21)
james_Johnson70
May 25, 2026
"Decent for shade, but not great for strong sun"
I picked this up mostly for UV protection, but it didn’t block the sun as much as I expected. It gives you some shade, so it’s not totally useless, but if you’re planning to use it in really strong sunlight, I’d probably look for something with better UV coverage. Just a heads-up for anyone buying it mainly for sun protection, it might be okay for mild use, but I wouldn’t rely on it for serious sun exposure...
DarrellMartinez
May 16, 2026
"Refund keeps getting pushed back"
I returned my order a while ago and I’m still waiting on the refund. Every time I check, it feels like the timeline changes or there’s some new step I’m supposed to wait for. Frustrating when the goalposts keep moving and I still don’t have my money back.
HazelAldridge_75
May 11, 2026
"Didn’t hold up like I expected"
I bought this from Bluu it didn’t last long at all. Like after just a few weeks it already started wearing down, and I kept noticing little things that made it feel kind of cheap. I mean, for the price, I really thought it would hold up better. Maybe I expected too much, but still. Wouldn’t buy it again tbh.
DavidPrevost
May 07, 2026
"Putting it together really tested my patience"
I bought this from Bluu, and the finished product is fine once it’s all set up. But wow, the assembly was way more annoying than I expected. The instructions weren’t very clear in a few spots, and some of the pieces just didn’t want to line up without a lot of fiddling. I felt like I was being forced to practice patience I absolutely did not sign up for. It took much longer than it should have, and while someone handier might not mind, I found the whole process frustrating
kathy_Simpson84
April 26, 2026
"Decent overall, but the instructions could be clearer"
bluu was okay overall. Like, it worked fine, but a few of the instructions were kind of vague and I had to stop and think, wait, am I doing this right? I figured it out eventually, so it wasn’t a huge deal, but yeah… there was more guessing involved than I expected.
WilliamCastro
April 23, 2026
"Warranty process dragged on and the terms kept changing"
Trying to get a replacement was way more of a hassle than it should’ve been. I contacted them expecting the warranty help to be fairly straightforward, but it took forever to get anywhere. What made it more frustrating was that the terms seemed to change depending on who I talked to, so I never really knew what they were going to honor. Overall, it was a annoying experience
hello_william954
April 05, 2026
"Not great when the wind is even a little"
I bought this thinking it would be fine to leave outside, but in even light wind, shaking it kept doing and it just didn’t feel safe. I ended up taking it down way more often than I expected. Disappointed with it, honestly.
hello_faye435
March 30, 2026
"The website felt too messy for me"
I personally didn’t enjoy the look of bluu.com. To me, the whole page felt cluttered and a bit outdated, like things were placed around without much thought or flow.
The colors and fonts didn’t really work together in my opinion, and I had a hard time figuring out where my attention was supposed to go. The service itself might be totally fine, but the design made me want to leave the site quickly.
gordon1970
March 24, 2026
"I was impressed when it..."
I was impressed when it arrived. It feels sturdy, looks nicer in person than I thought it would, and just has a solid quality to it. I did ask support a quick question before ordering, and they basically said, "it should hold up well with normal use," which seems accurate so far. Really happy with it.
Randal_gunther73
March 19, 2026
"Feels cheaper than I expected"
I wanted to like this, but the material felt thin and kind of flimsy right out of the package. After using it a few times, I noticed the seams were already looking rough, which was frustrating. I had it sitting on my kitchen chair while checking it over, and even my first thought was that it didn’t feel like something that would hold up long. For the price, I expected better quality.
hazel.Mccollough
March 11, 2026
"The box was literally smashed when it arrived"
My order showed up in a box that was literally crushed, and the items inside were just loose and rattling around. I’m disappointed with how it was packed.
Michael-sawyer
March 04, 2026
"Shade coverage wasn’t as good as I hoped"
So... I bought this from Bluu hoping it would give my patio a nice amount of shade, but the coverage wasn’t that great. It blocks the sun okay in a few spots, but I still found myself moving chairs around to stay out of the sun. The quality seems fine overall, I just expected it to provide more shade, especially for the price.
gertrudecore6805
March 01, 2026
"Not as good as I hoped"
The price seemed okay, so I figured it was worth trusting them, but I feel kind of stupid now. It’s not terrible or anything, just really average, and the quality wasn’t quite what I expected. I guess you get what you pay for.
charlotte1998
February 17, 2026
"I used it in the rain one time..."
I used it in the rain one time and it started leaking, which was frustrating. I wasn’t expecting it to fail that quickly. On top of that, having to go through repeated verification just to deal with it made the whole experience even more annoying.
DavidYoung_18
January 10, 2026
"Shipping took a bit longer than I thought"
It ended up taking longer to arrive than I was expecting, so that was a little frustrating
hello_dolores754
December 31, 2025
"Color was way darker than expected"
I was disappointed when this showed up because the color looked nothing like the photo on the website. It was way darker in person, if this keeps happening, I’ll probably start shopping somewhere else.
michael_Ramos85
December 30, 2025
"Not worth the hassle for the price"
I found it clunky to use, and trying to adjust anything was more annoying than I expected. For what it costs, I hoped it would feel a lot smoother and easier to deal with
jill1977
December 22, 2025
"My usual size was not the safe bet"
I ordered my regular size thinking, you know, usual size equals easy win. Definitely not the case here. The shirt felt too tight around the shoulders, and the pants sat kind of weird at the waist. The quality seemed decent enough, so I don’t think it was a bad set overall, but the sizing guide didn’t really help me figure it out. Frustrating to have to return it.
ViolaCote_02
December 19, 2025
"I ordered from bluu.com, the delivery experience wasn’t..."
I ordered from bluu.com, the delivery experience wasn’t great. The expected date kept shifting, and I didn’t really get clear updates on what was happening. The package did show up eventually, and the product itself was fine, but it arrived later than I needed. I’d probably think twice before ordering again if I needed something quickly.
Virgil.dibble
December 19, 2025
"I ran into an issue with my order..."
I ran into an issue with my order and reached out to bluu.com support, but it took a few days before anyone got back to me. I guess they did respond eventually, which is better than being ignored completely, but the wait was still frustrating.
When they finally replied, the message was short and didn’t really solve much, so I had to follow up and wait all over again. It wasn’t the absolute worst experience, and they seemed polite enough, but I’m not sure I’d call it helpful unless they get a lot quicker.

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